Start with a 14-Day Free Trial.
No setup fees. No credit card required. No obligation. Upgrade or Cancel your subscription any time.
Save 75 % with an academic discount
* Cloud resources allocated to the virtual labs are NOT considered in the Clover pricing plans. The cloud usage fees are charged separately by your cloud provider.
** A minimum of 50 users must be purchased for the selected plan.
Pricing Calculator
Find out the price for your selected Plan with just a few clicks.
Easy, transparent and monthly cancelable.
Clover Cloud Infrastructure
Use our Clover Cloud Platform for Better Performance & Optimized Integration
Scope
Knowledge Base
Online Help Center
Documentations
Tutorials & Videos
Guides
Technical Support
- Email
- Chat
- Visio
Case Severity / Response Times
How quickly your support cases are addressed depends on the assigned severity. You assign the severity of the issue when you open the case. With your agreement, the support team adjusts the assigned severity if an incorrect severity level is selected.
- Severity 1
Critical business impact or service is down.
Business-critical function is inoperable or critical interface is failed. This severity usually applies to a production environment and indicates that an inability to access services is leading to a critical impact on operations. This condition requires an immediate solution.
- Severity 2
Significant business impact.
A service feature or function is severely restricted in its use or you are in danger of missing business deadlines.
- Severity 3
Minor business impact.
A service feature or function is usable, but has some problems that affect its use. No critical impact on operations is caused.
- Severity 4
Minimal business impact.
An inquiry or non-technical request.
Account Manager
Programmatic Case Management
Support for API and system integration
Basic
Free
Scope
Trial and non-production environments
Knowledge Base
Online Help Center
Documentations
Tutorials & Videos
Guides
Technical Support
Business hours access to Clover Support Associates via email
- Email
- Chat
- Visio
Case Severity / Response Times
How quickly your support cases are addressed depends on the assigned severity. You assign the severity of the issue when you open the case. With your agreement, the support team adjusts the assigned severity if an incorrect severity level is selected.
General guidance < 24h
System impaired < 24h
System impaired < 24h
- Severity 1
Critical business impact or service is down.
Business-critical function is inoperable or critical interface is failed. This severity usually applies to a production environment and indicates that an inability to access services is leading to a critical impact on operations. This condition requires an immediate solution.
Within 8 hours
- Severity 2
Significant business impact.
A service feature or function is severely restricted in its use or you are in danger of missing business deadlines.
Within 12 hours
- Severity 3
Minor business impact.
A service feature or function is usable, but has some problems that affect its use. No critical impact on operations is caused.
Within 24 hours
- Severity 4
Minimal business impact.
An inquiry or non-technical request.
Within 48 hours
Account Manager
-
Programmatic Case Management
Support for API and system integration
-
Business
€
250
/ month
Popular
Scope
Production workload environments
Knowledge Base
Online Help Center
Documentations
Tutorials & Videos
Guides
Technical Support
Business hours access to Clover Support Engineers via email & chat
- Email
- Chat
- Visio
Case Severity / Response Times
How quickly your support cases are addressed depends on the assigned severity. You assign the severity of the issue when you open the case. With your agreement, the support team adjusts the assigned severity if an incorrect severity level is selected.
General guidance < 24h
System impaired < 12h
System impaired < 12h
- Severity 1
Critical business impact or service is down.
Business-critical function is inoperable or critical interface is failed. This severity usually applies to a production environment and indicates that an inability to access services is leading to a critical impact on operations. This condition requires an immediate solution.
Within 4 hours
- Severity 2
Significant business impact.
A service feature or function is severely restricted in its use or you are in danger of missing business deadlines.
Within 4 hours
- Severity 3
Minor business impact.
A service feature or function is usable, but has some problems that affect its use. No critical impact on operations is caused.
Within 8 hours
- Severity 4
Minimal business impact.
An inquiry or non-technical request.
Within 12 hours
Account Manager
-
Programmatic Case Management
Support for API and system integration
-
Enterprise
€
1200
/ month
Scope
Business-critical dependence
Knowledge Base
Online Help Center
Documentations
Tutorials & Videos
Guides
Technical Support
24x7 access to Clover Support Engineers via email, chat & phone
- Email
- Chat
- Visio
Case Severity / Response Times
How quickly your support cases are addressed depends on the assigned severity. You assign the severity of the issue when you open the case. With your agreement, the support team adjusts the assigned severity if an incorrect severity level is selected.
General guidance < 12h
System impaired < 8h
System impaired < 8h
- Severity 1
Critical business impact or service is down.
Business-critical function is inoperable or critical interface is failed. This severity usually applies to a production environment and indicates that an inability to access services is leading to a critical impact on operations. This condition requires an immediate solution.
Within 1 hour
- Severity 2
Significant business impact.
A service feature or function is severely restricted in its use or you are in danger of missing business deadlines.
Within 2 hour
- Severity 3
Minor business impact.
A service feature or function is usable, but has some problems that affect its use. No critical impact on operations is caused.
Within 4 hours
- Severity 4
Minimal business impact.
An inquiry or non-technical request.
Within 8 hours
Account Manager
Dedicated
Programmatic Case Management
Support for API and system integration
Dedicated
Free Trial FAQs
How does the 14-day free trial work?
Jump right in and create your Clover VTL account today, to activate a full–featured 14-day free trial. Customize and explore all the powerful features without ever providing a credit card. We want to make sure that you are completely satisfied with Clover before you buy the product. Automatically expires after 14 days, no cancelation necessary.
Are there any limitations in the free trial ?
You will have full access to all the features of Clover-VTL (as provided in the Premium Plan) during the free trial period. The only limitation is that you can register no more than five users, with one desktop per user.
How do we upgrade from the free trial account to a paid subscription?
After your trial expires you will need to visit our pricing page, select a new plan (Standard, Premium or Enterprise) and purchase a monthly/yearly subscription. All information and customization you added to your trial account will carry over to your paid subscription.
Can I extend my free trial?
Yes. Account access can be extended by discussing your needs with an account executive, simply write to us.
Pricing FAQs
What’s a Registered user?
A Registered user is anyone (learner or teacher) who has been registered in the Clover platform. A user who has logged into learning platform and passed to Clover (via LTI) or has directly signed in to Clover via SSO, is considered as Registered user.
How can I pay for a plan?
We accept payment via Visa, MasterCard, American Express and PayPal. We also accept payment by bank transfer for yearly subscriptions, you need just to contact us.
What’s the difference between yearly and monthly prices?
Every plan you see can be billed yearly or monthly. This flexibility lets you choose a plan that makes the most sense for your business and training needs.
Our yearly plans come with savings and are ideal for those who will use Clover for long-term, ongoing training. Monthly plans are ideal for those who need to get virtual labs for short bursts of time.
Can I change plans at anytime?
Absolutely! You can upgrade or downgrade your plan and the number of registered users at any time, and cancel your subscription effective at the end of your current subscription period (either annually or monthly). There is no cancellation fee. At that stage, all your VLAB deployments would stay the same, and all your LMS and Cloud settings would remain the same.
Is there a setup fee?
No. There isn’t any setup fees on our plans.
Can we cancel our account at any time? Do you provide refunds?
You can cancel your account whenever you want. When you do, your account will be set to close at the end of the current billing cycle and you will not be billed again. We do not have any cancellation fees.
We do not offer refunds, which includes refunds for unused time/credits and/or for yearly subscriptions.
General FAQs
What does a success manager do?
Success managers are included in our Premium plan. Their role is to help you in getting the best out of our Clover product by advising, training, and responding to your needs and expectations as best as possible. They’ll help you set up your cloud infrastructures and platforms, as well as keep track of how you’re integrating the Clover-VTL platform into your LMSs to offer recommendations.
Can I get the Clover-VTL for a custom number of users?
Yes. If you have 500+ users and our proposed plans don′t fit your requirements, simply write to us. We will find a special solution for you.
What happens if I exceed the number of registred users?
You will receive a notification about exceeding the number of users, and new users will not be able to log in.
What kind of data security protocols/systems do you have?
To protect against major data loss, we conduct daily remote backups of Clover platform and database. In addition, we employ secure socket layer (SSL) protection and encryption between our servers and your devices; server-side firewall protection; and best practices to protect against breaches.